Website and Practice Privacy Policy


Website Privacy Statement

We are committed to protecting your privacy and providing a safe online experience. This Website Privacy Statement applies to our Practice's website and governs our data collection and usage practices. By using this website, you consent to the data practices described in this Website Privacy Statement.

Collection of your Personal Information

This Practice collects personally identifiable information provided by you, such as your e-mail address, name, home or work address or telephone number. This Practice also collects anonymous demographic information, which is not unique to you, such as your zip code, age, gender, preferences, interests and favorites. There is also information about your computer hardware and software that is automatically collected by this website. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of this website. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through public message boards, this information may be collected and used by others. This Practice encourages you to review the privacy statements of websites you choose to link to from the website so that you can understand how those websites collect, use and share your information. This Practice is not responsible for the privacy statements or other content on any other websites.

Use of your Personal Information

This Practice uses your personal information to operate the website and deliver services and products available from this Practice and its affiliates. This Practice may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. This Practice does not sell, rent or lease its customer lists to third parties. This Practice may share data with trusted partners to help us perform statistical analysis or provide customer support. All such third parties are prohibited from using your personal information except to provide these services and they are required to maintain the confidentiality of your information. This Practice does not use or disclose sensitive personal information, such as race or religion, without your explicit consent. This Practice will disclose your personal information, without notice, only if required to do so by law.

Use of Cookies

The website uses "cookies" to help this Practice personalize your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

Security of your Personal Information

This Practice secures your personal information from unauthorized access, use or disclosure. This Practice secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Private Practice Privacy Policy

The following notice explains how medical information about you may be used and/or disclosed and how you can gain access to this information. Please take time to review it carefully.

We comprehend the value and critical importance of your privacy. We are determined to maintain your confidential medical information through our secure electronic medical records and communicating with other providers in order to (1) provide quality medical care, (2) obtain payment for services provided, and (3) reach our legal and professional obligations. We are mandated by the law to upkeep the privacy of critically protected health data/information and to give people notice of our legal responsibilities and privacy practices, with regards to protected healthcare data/information. This notice describes in detail how we may utilize and disclose medical information you provide to us. This notice also explains your rights and our legal obligations, with regards to your medical data/information. If any questions arise from reading this Notice, please reach out to us.

How Advanced Health May Use and/or Disclose Your Health Information

Advanced Health gathers health data/information on you and saves it in a protected electronic chart. This medical chart, and the information contained within, is the property of Advanced Health, albeit the data/information in the medical chart belongs to you. Hence, the law denies us to use and/or disclose your personal health data/information for the following reasons:

1. Treatments. We utilize your provided medical data/information to establish a framework for your personalized care. Sometimes we disclose medical data/information to only our employees and anyone who is directly involved with providing your healthcare. As an example, we may share and/or disclose your medical data/information with healthcare physicians or other practitioners who can further provide services which we do not.

2. Health Care Operations. We may use and/or disclose medical data/information about you to operate Advanced Health. For instance, we may use and/or disclose this data/information to (1) assess and enhance the quality of care provided to you, (2) educate and train our staff, and/or (3) obtain your healthcare plan to authorize services and/or appropriate referrals. Similarly, your data/information is sometimes necessary for generating medical reviews, legal services and/or audits, including, but not limited to, fraud and abuse detection and compliance program(s), business planning, and management. Your medical data/information may be shared with our professional associates who conduct administrative tasks for us; rest assured, we have strict written contracts with each and every one of these professional associates, which contain terms mandating them to protect and secure the confidential nature of your medical data/information. While federal law does not protect health data/information that is disclosed to someone other than another practitioner or healthcare provider, healthcare plan or clearinghouse, under California law, recipients of healthcare data/information are strictly prohibited from disclosing it again, except in cases specifically required and/or permitted by law. We may disclose your data/information with other healthcare practitioners, healthcare clearinghouses, or health plans which are related to you, particularly when they request and/or require this data/information to (1) assist them with quality assessment and enhancement activities, (2) help their efforts to improve health and/or reduce health care costs, (3) review competence, (4) assess qualifications and performance of healthcare professionals, their training programs, accreditation, certification, licensing activities, or healthcare fraud and abuse detection and compliance efforts.

3. Appointment Reminder. We may use and/or share your medical data/information to contact you electronically, reminding you about future appointments. If we cannot get a hold of you, we will leave a message with some information about your appointment either on your voicemail or with the person answering the phone. Please inform us if you have a specific way for communicating appointment reminders.

4. Communication and Notification of Family. We may use and/or disclose your information to contact (or assist in contacting) family members, a personal representative, or any other person(s) responsible for your healthcare, location, general condition, or, although unlikely, in the event of your death. In the event of a disaster, similarly, we may use and/or disclose your data/information to a relief organization (so that they can coordinate further notification efforts).

5. Marketing. We may reach out to inform you about the Practice’s latest products or services related to your (1) treatment, (2) case management, (3) care coordination, or (4) to direct and/or recommend additional treatments or health-related benefits/services that may be of certain interest to you. You may opt out at any time. Even if we may advise or encourage the purchase of a product or service, we would not use or disclose your medical data/information without your written permission.

Changes to this Statement

This Practice will occasionally update this Website and Practice Privacy Statement to reflect company and customer feedback. We encourage you to periodically review this Privacy Statement to be informed of how this Practice is protecting your information.

Contact Information

Please contact us by phone at 415-483-7080 or by mail at 679 S. Eliseo Dr., Greenbrae, CA 94904.

 

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